A few days ago I had to go through the “Class 2 Identity Validation (StartSSL™ Verified)” process, so that I can issue an unlimited count of wild-card certificates.
Before even getting any deeper in the process, I first contacted StartSSL and asked them if they stand behind their words, that once verified (one time-fee $49.90/yr), a customer of theirs can issue an unlimited count of wild-card certificates. I got a pretty quick response by StartSSL stating that this is indeed true, there’s no catch.
After that I started the process of verification – registered, submitted documents, etc. There were many unknown things to me and I had to ask their support many questions (I won’t go into details as I can’t disclose all of it), and we’re almost at the end – they send me a verification postal mail. Once I get the code, we should be done.
But this post is not only about my success with StartSSL – it’s about their very quick, accurate and helpful Support service. You guys rock!