I recently changed my old laptop for a new HP ProBook 450 G2. The drivers installation on my Windows 7 Home Premium (64-bit) were pretty straight forward, except for the following two devices which were shown as not supported in the Device Manager:
- Other devices -> Unknown device:
Hardware Ids: ACPI\HPQ6007 Device Instance Path: ACPI\HPQ6007\3&33FD14CA&0 Parent: ACPI\PNP0A08\2&daba3ff&1
- Other devices -> PCI Data Acquisition and Signal Processing Controller:
Hardware Ids: PCI\VEN_8086&DEV_9C24&SUBSYS_2248103C&REV_04 PCI\VEN_8086&DEV_9C24&SUBSYS_2248103C PCI\VEN_8086&DEV_9C24&CC_118000 PCI\VEN_8086&DEV_9C24&CC_1180 Compatible Ids: PCI\VEN_8086&DEV_9C24&REV_04 PCI\VEN_8086&DEV_9C24 PCI\VEN_8086&CC_118000 PCI\VEN_8086&CC_1180 PCI\VEN_8086 PCI\CC_118000 PCI\CC_1180 Physical Device Object name: \Device\NTPNP_PCI0014 Device Instance Path: PCI\VEN_8086&DEV_9C24&SUBSYS_2248103C&REV_04\3&33FD14CA&0&FE Parent: ACPI\PNP0A08\2&daba3ff&1
The first one turned out to be the driver for “HP 3D DriveGuard 6” which I didn’t install because my SSD drive won’t benefit from such a feature.
The second one was a more interesting case. It turns out that not all HP drivers were listed when I selected my operating system “Microsoft Windows 7 Home Premium (64-bit)” at the HP drivers website. I had to change the OS to “Microsoft Windows 7 Home Professional (64-bit)”, so that I get the option to download the “Intel Chipset Installation Utility” which resolved the missing drivers.