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Enthusiasm never stops

HP ProBook 450 G2 drivers

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I recently changed my old laptop for a new HP ProBook 450 G2. The drivers installation on my Windows 7 Home Premium (64-bit) were pretty straight forward, except for the following two devices which were shown as not supported in the Device Manager:

  1. Other devices -> Unknown device:
    Hardware Ids: ACPI\HPQ6007
    Device Instance Path: ACPI\HPQ6007\3&33FD14CA&0
    Parent: ACPI\PNP0A08\2&daba3ff&1
    
  2. Other devices -> PCI Data Acquisition and Signal Processing Controller:
    Hardware Ids:
    	PCI\VEN_8086&DEV_9C24&SUBSYS_2248103C&REV_04
    	PCI\VEN_8086&DEV_9C24&SUBSYS_2248103C
    	PCI\VEN_8086&DEV_9C24&CC_118000
    	PCI\VEN_8086&DEV_9C24&CC_1180
    Compatible Ids:
    	PCI\VEN_8086&DEV_9C24&REV_04
    	PCI\VEN_8086&DEV_9C24
    	PCI\VEN_8086&CC_118000
    	PCI\VEN_8086&CC_1180
    	PCI\VEN_8086
    	PCI\CC_118000
    	PCI\CC_1180
    Physical Device Object name: \Device\NTPNP_PCI0014
    Device Instance Path: PCI\VEN_8086&DEV_9C24&SUBSYS_2248103C&REV_04\3&33FD14CA&0&FE
    Parent: ACPI\PNP0A08\2&daba3ff&1
    

The first one turned out to be the driver for “HP 3D DriveGuard 6” which I didn’t install because my SSD drive won’t benefit from such a feature.

The second one was a more interesting case. It turns out that not all HP drivers were listed when I selected my operating system “Microsoft Windows 7 Home Premium (64-bit)” at the HP drivers website. I had to change the OS to “Microsoft Windows 7 Home Professional (64-bit)”, so that I get the option to download the “Intel Chipset Installation Utility” which resolved the missing drivers.

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Author: Ivan Zahariev

An experienced Linux & IT enthusiast, Engineer by heart, Systems architect & developer.

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